REFUNDS/ CANCELLATIONS POLICY
1. Refund Policy
We aim to provide the highest quality of educational services. However, we understand that there may be circumstances where a refund is required. Our refund policy is as follows:
- Online Courses & Study Materials: All sales are final, and refunds will not be issued once access to online content or downloadable materials has been granted.
- Live Classes & Test Series: You may request a refund within 24 hours of purchase if the classes or test series have not yet commenced. Refund requests after the start of the service will not be entertained.
- Technical Issues: If you encounter any technical issues preventing access to the content, we will work to resolve them. If the issue cannot be resolved, we will offer a refund, provided the issue was reported within 24 hours of purchase.
2. Cancellation Policy
- Subscription Services: You may cancel your subscription at any time, but cancellations will only take effect at the end of the current billing cycle. No refunds will be provided for the remainder of the billing period.
- Live Classes: You may cancel your registration for live classes up to 24 hours before the class begins for a full refund. Cancellations made after this window will not be eligible for a refund.
3. How to Request a Refund or Cancellation
To request a refund or cancellation, please contact us at support@parikshaverse.com with your order details and reason for the request. Our team will review your request and respond within 7 business days.
4. Non-refundable Services
Certain services, such as one-on-one coaching, consultation sessions, and personalized content, are non-refundable once delivered or scheduled.
Privacy Policy
1. Introduction
Pariksha Verse is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website.
2. Information We Collect
We may collect the following information from you:
- Personal information (name, email, contact details) when you register or purchase a service.
- Usage data (IP address, browser type, device information) when you visit our website.
- Payment information for processing transactions.
3. How We Use Your Information
We use your information to:
- Provide and manage the services you request.
- Communicate with you about updates, offers, and new services.
- Process payments and complete transactions.
- Improve website functionality and user experience.
4. Data Security
We take reasonable steps to ensure that your personal information is kept secure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with service providers (e.g., payment processors) for the purpose of delivering our services. We may also disclose your information if required by law.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and provide a customized experience.
7. Your Rights
You have the right to access, update, or delete your personal information. To do so, you can contact us at support@parikshaverse.com .
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website signifies your acceptance of the revised policy.
Terms and Conditions
1. Introduction
Welcome to Pariksha Verse (www.parikshaverse.com). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using the services provided on the website. If you disagree with any part of the terms, you may not access or use our services.
2. Services Provided
Pariksha Verse offers a range of educational services, including study materials, online classes, test series, and guidance for exam preparation. All resources provided are for personal use only and are intended to assist students in their exam preparations.
3. Account Registration
You may be required to create an account to access certain features. You agree to provide accurate and current information during registration and to update your account information as necessary. You are responsible for safeguarding your account and password. Pariksha Verse will not be liable for any loss or damage arising from unauthorized access to your account.
4. Use of Services
You agree to use the services only for lawful purposes and in accordance with these Terms. You are prohibited from:
- Sharing your login credentials with others.
- Reproducing, duplicating, or selling any of the materials provided by Pariksha Verse without prior written permission.
- Engaging in any activities that may harm the website or its users.
5. Intellectual Property
All content provided on Pariksha Verse, including text, images, videos, graphics, logos, and materials, are the intellectual property of Pariksha Verse and are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
6. Pricing and Payments
All prices for services are listed on the website and are subject to change without prior notice. Payments for services must be made in accordance with the payment methods available. You agree to provide accurate and complete payment information.
7. Termination
We reserve the right to terminate or suspend your account at any time, without notice, for any violation of these Terms. Any fees paid prior to termination will not be refunded, except as specified in the Refund/Cancellation Policy.
8. Limitation of Liability
Pariksha Verse will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the services offered on this website.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the services after any such changes constitutes your acceptance of the new Terms.